Leadership in Information Technology (IT) Strategy, Operations

&

Program/Project/Process Management over 19 years

Professional Experience Summary

·   Successful Manager with broad range of disciplines focusing on managing large, complex, global SAP programs and value based improvement experience with skills to achieve budgetary, quality, schedule objectives, team building and facilitation

·   Expertise in Product readiness and launch following complete life cycle management

·   Leadership to cross-functional teams running successful IT projects with a track record of meeting and exceeding the goals

·   Possess Global experience with exposure to multiple cultures and rich experience on Project/ Program Management and Project assessment methods

·   Experience with Executive Management in developing benefits based project /process improvement plans and following through implementation including close collaboration with steering boards

·   Participated and managed several internal & external project reviews and CMM/CMMI, ITIL, ISO & Siemens Process Assessments (SPA)

·   Very good understanding and solving interface related issues for various legacy systems

·   Ability to build, manage and foster a team-oriented environment

·   Proficient in implementing ASAP methodology from business Blueprinting, Realization, final Preparation (cut-over), Go-live and Hyper care

·   Project implementation skills include requirements gathering, “AS-IS”, “TO-BE” documentation, fit-gap analysis, change requests, functional specifications, data migration, authorization roles preparation, training, testing and piloting

·   Experience in industry verticals like products, life sciences, utilities, life insurance, pharma, finance, health care, manufacturing, communication and media

·   Consulting experience in the areas of Program / Project/Process management include all types of projects

 

Professional Certifications

·   Active Project Management Professional (PMP) from PMI USA since 2007

·   Certified Software Quality Analyst (CSQA) from QAI, USA since 2005

·   Certified ISO 9001:2000 Lead Auditor as well as Internal Auditor from by American Quality Assessors (AQA) since 2004

·   Certified IT Infrastructure Library (ITIL-foundation) since 2005

·   Qualified CMMI Consultant / Instructor from SEI, CMU, USA since 2009

Specialties

·   SAP Project /Program /Process Management

·   Change Management

·   Release Management

·   Risk Management

·   SAP- Materials Management (MM)/ Sales & Distribution(SD)/ABAP/HR

·   Service Management (ITIL)/ Support

·   CMMI/ CMM//ITIL/ ISO/ISMS

·   Underwriter’s Laboratories (UL) regulatory codes          

·   Audits /assessments/appraisals/reviews

 

 

Skills

·   Expertise in managing large, complex, global SAP end to end implementation, upgrades, Support projects and End-to-end Testing

·   SAP Project Delivery Management / Project Management Office process, methods and roles

·   Strong competency in Software Development Life Cycle (SDLC) phases include: Requirements Engineering, Design, Development, Testing(Code Walk Through /Unit /String Testing/ Integration Testing/ User Acceptance Testing), QA process, Defect tracking, Configuration Management, Release Management, Deployment and Post production Support process

·   Possess strong Sales and operations planning (S&OP) experience

·   Expertise in managing and delivering through on-site and off-shore models

·   Experience in leading and managing teams in a distributed environment

·   Experience in managing SPI, CPI, earn, burn metric reports

·   Ability to manage and provide detailed status on projects to the executive level

·   Excellent knowledge on organizational Process Architecture, Models, Standards and associated processes, work products & tools.

·   Detailed understanding of the development methodologies such as ASAP, Waterfall, Prototyping and Agile

·   Experience in Big data projects

·   Able to Prioritize tasks and perform release management activities to ensure planned releases from lower level environments as needed to support code releases /code merge into production

·   Able to work with all levels of management & communicating issues, project’s health and making presentations for any business requirements

·   Self-starter and could work in multi-application owner environment managing independently

·   Able to work well under deadlines and high volumes of project work

·   Possess expert Leadership and mentoring skills to provide support and constructive feedback in support of the firm's corporate objectives

·   Flexible and capable of adapting to change

·   Expertise in mentoring and coaching team members

·   Expertise as scrum master

·   Strong analytical and process oriented skills

·   Possess an excellent interpersonal skills

·   Excellent verbal & written communications skills, Problem Solving skills & attention to detail

 

Technical Skills:

ERP	SAP R/3, ECC6, Oracle SQL
Languages	ABAP/4, PL/SQL and exposure on C, Java
SAP	SD/MM/WM/FICO/HR/HCM/BI/ABAP/ VISTEX
Packages	MS-Office2003/2007/2010 Professional (MS-Word, MS- Excel, MS-Power Point & MS Project)
RDBMS	Knowledge on Oracle, MS-Access, SQL Server
GUI Tools	Developer 2k, Visual Basic (VBA)
Internet Tools	HTML, WIKI
Testing Tools	HP ALM, UFT, Quality Center 9.0,Silk Test, Win Runner, SQA Manager,
Project Management Tools	IBM Rational Team Concert(RTC),Clear Case, Global Delivery Dashboard (GDD), Project Management Tool (PMT),MKS, Clear Quest, MS Project, Project Server, MS SharePoint , Visual Source Safe (VSS), Project Management Center (PMC), MS Visio, Service Now Enterprise Application
SW Models	ASAP, Waterfall, Iterative, Agile Methodology(Scrum Master), V model
Operating Systems	MS-DOS, UNIX, Windows 95/ 98/2000/2003/XP/NT
Knowledge / Exposure	Six Sigma, DMAIC &DMADV, Regulatory Codes from UL

Professional Experience:

·   Lead- IT Project / Program Manager- SAP - Avaya, from March 2014 to Present

·   IT Project Manager -SAP / PMO, Glazers, USA from August 2013 ~ February 2014

·   Practice Manager- SAP, NTT Data, USA from October 2012 ~ July 2013

·   Project Manager / Project Quality Manager / Project Management Office(PMO), Siemens Industry Inc, Building Technologies, NJ, USA from August 2008 ~ September 2012

·   Program Manager/ PMO, Reliance Global Service Inc, NJ, USA from April 2008 ~ August 2008

·   Associate Manager / Delivery Performance (DP) Location Lead / PMO, Products Account Group (AG) accenture, from May 2004 ~ Jan 2008

·   Manager- SAP PMO and SQA & Management Representative (MR): Intelligroup Asia from March 2000 ~ May 2004

·   Project Lead-SAP/SQA : Metamor Enterprise Solutions Ltd. from November 1997 ~ February 2000

·   Software Engineer- Lynx Info Tech Pvt. Ltd. from June 1995 ~ October 1997

 

Work Experience:

Client :  Avaya, Dallas, TX, USA  

Role : Lead-IT Project Manager -SAP

·   Currently leading and managing global end-to-end implementation projects spread across geographies include Vistex and other legacy applications migration to SAP within Avaya, reporting to VP and SAP PMO Organization.

·   Lead blueprint phase of a project lifecycle including the design and delivering process design

·   Planning, Organizing and conducting configuration workshops

·   Providing estimating, forecasting and work planning assistance

·   Developing Project Plans and High Level Timeline in consultation with Business Leads

·   Ensuring the Business requirements elicitation and approvals

·   Managing time, cost and quality for all the projects / deliverables

·   Ensuring daily status/weekly meetings are organized and conducted and tracked

·   Preparing the projects charts to reflect the current health to update Management

·   Experienced in working on Portfolio and Project Management(PPM)

·   Presenting the projects status in weekly PMO status meetings

·   Lead and manage several workshops resulting requirements elicitation

·   Weighing the business benefits between BECs and Vistex (SAP bolt-on)tools

·   Eliciting the requirements through workshops and planning their execution

·   Adopting Avaya SAP I process by bringing in SAP N, and Multisite contracts

·   Experience in implementing packaged and customized applications

·   Functional Based Pricing process design and implementation based on geographies

·   Assessing the project dependencies and eliminating the bottlenecks

·   Customers/ end users training on new process of using engineering codes

·   Organize and execute Business users training on Vistex tool and deployment process

·   Plan and identify the list of transports, batch jobs for deployment

·   Ensure and address all security requirements(roles/authorizations)per business need

·   Ensuring the defects and issues are tracked and resolved during Testing Phase

·   Managing Unit Testing, String Testing, Integration Testing, Performance Testing, and User Acceptance Test

·   Identifying, mitigating and reporting the Project Risks & Issues

·   Managing Project budget to ensure maximum allotments are not exceeded

·   Lead the global projects and also played a key role as “Scrum Master”

·   Managing the Status Reporting, Issue/Resolution, Tracking and Risk Management

·   Managing Project Team, consultants and vendors, Implementation Partners

·   Managing the onshore / offshore deliverables

·   Enabling business communication on overall Project milestones and decisions

·   Interfacing collaboration amongst onsite-off-site-offshore-vendors

·   Participating and managing the recruitment and onboarding activities

·   Played a key role as “Scrum Master”, reflecting agile and scrum values to the team.

·   Helping the team to maintain their Scrum tools (Story board, Action board, charts, backlogs, etc.).

·   Involved in SOX control process starting from qualifying to Planning through Execution

·   Overseeing/conducting all project activities and supervising/creating and archiving all project documentation

 

Client :  Glazers Inc., Dallas, TX, USA  

Role : IT Project Manager / PMO - SAP

·   Developing the project plan’s followed by reviews to plan and coordinate the tasks

·   Consult with users, management, vendors, and technicians to assess requirements

·   Managing an ECC rollout comprising of SD/MM/FICO/BI/HR/HCM/ABAP

·   Performing Business Analysis, RFI/RFP, Gap Analysis and addressing them in scope

·   Ensuring all Customized ABAP Objects development, testing and their transports

·   Meeting with Business heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems and enabling communication

·   Evaluate data processing proposals to assess project feasibility and requirements across states

·   Managing the Status Reporting, Issue/Resolution Tracking, Risk Management

·   Managing Project Team, Consultants and Vendors, Implementation Partners

·   Ensuring Test, Conversion Management and Batch Jobs

·   Expert knowledge of SAP implementation and integration experience with two cycles of Integration Testing and Regression Testing

·   Overseeing/conducting all project activities and supervising/creating and archiving all project documentation

·   Ensuring the defects and issues are tracked and resolved during Testing Phase

·   Managing Unit Testing, String Testing and Integration Testing

·   Identifying, mitigating and reporting the Project Risks & Issues

·   Managing Project budget to ensure maximum allotments are not exceeded

·   Reviewing Production transports and their timely approvals

·   Managing Security Authorizations and Role to Job Mapping (R2JM)

·   Identifying Cutover tasks and developing Cutover Execution Plan(CEP)

·   Participating in Business Communication and enabling their readiness for Go-Live

·   Ensure and address all security requirements(roles/authorizations)per business need

·   Managing PMO reviews and reporting to Executive Management

·   Use of a formalized SDLC project management methodology / ASAP methodology

·   Broad understanding of overall business process

·   Expert knowledge of business and management principles involved in strategic planning, resource allocation, business communication and production support methods

·   Strong customer focus and ability to put in place a demand management structure to support tactical requirements

·   Ensuring requirements/reviews/test scenarios/scripts/unit testing/string testing/ integration testing/regression testing for all business areas (SD/MM/WM/FICO/HR/HCM/ABAP)

 

Practice Manager- SAP, NTT Data

Client :  Stanley Black & Decker, New Britain, CT, USA

Role : SAP Project Management / Program Management

·   Managed the project and ensured the successful upgrade from SAP 4.7 to ECC6

·   Lead blueprint phase of a project lifecycle including the design and delivering process design

·   Planning, Organizing and conducting configuration workshops

·   Possess strong working expertise on SAP-MM / SD/ WM/ FICO modules & ABAP

·   Possess Expert knowledge of SAP HCM and Payroll, MS Project

·   Contribute to development of implementation plan and strategy for all phases of integration plan 

·   Providing resource estimating, forecasting and work planning assistance

·   Ensured strict adherence of set standard delivery & dev. methodologies

·   Accountable for managing the project within defined time, quality and cost

·   Responsible for end-to-end Planning (from Initiation through Closure by identifying the requirements, determining tasks, scheduling resources and communicating project status to the team / management)

·   Played a key role as “Scrum Master”

·   Reviewing, tracking  and reporting the project status against the plan

·   Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeline

·   Participating in recruiting activities

·   Facilitating compliance with client management framework (a stage gate decision process from inception to implementation) and the Projects Common Process (PCP)

·   Develop estimates for complex objects under development, and estimate own work

·   Developing Metrics and provide actionable plans based on the outcome of metrics

·   Managing project delivery expectations and relationships with clients, partners and various business units

·   Collect and record project knowledge and experience and seek to actively impart this to other members of the professional services team

·   Monitor project risks and plan for their mitigation

·   Tracking & Managing bugs/defects as part of all testing phases

·   Liaisoning with Onsite/offshore and client as a point of contact

·   Tracking and updating the Unit, Integration and User Acceptance Testing

·   Ensure the organization offers the greatest value and satisfaction to clients by leveraging the capabilities of SAP and delivering professional services in a consistent manner

·   Exposure on Rally tool in the Agile Application Lifecycle Management

·   Exploring additional business opportunities with customer by close co-ordination with customer, product sales and consulting sales teams

·   Expert knowledge of business and management principles involved in strategic planning, resource allocation, Business Communication and production methods

·   Collect, analyze and update the lessons learned repository at the end of Project

·   Involved in SOX control process starting from qualifying to Planning through Execution

 

Siemens Industry Inc. NJ, USA

Role: Project Manager/ Project Quality Manager /PMO Lead

·   Managed both Global and Local Projects in the range of $ ½ m budget to $5m usd

·   Managing shared resources across projects

·   Developing estimates, resource forecasting and work planning assistance

·   Identifying and developing project management methodology, best practices and standards

·   Defining application scope including entrance and exit criteria

·   Monitoring compliance with project management standards, policies, procedures and templates via audits & reviews

·   Coordinating communication across projects

·   Reporting-Consolidating and analyzing progress across work streams / projects and producing regular reports

·   Integrating-Ensuring plans are properly integrated across work streams and remain aligned at the Program level

·   Challenging-Ensuring plans are complete, all options are considered and plans are feasible, risks and issues are surfaced and addressed

·   Supporting -on an ad hoc basis, conducting periodic reviews of schedule, risks, costs, Project reviews and audits

·   Maintaining -Developing and evolving best practices, via documented processes, in line with the Managed Program Office

·   Coaching-Guidance in IT Delivery Assurance processes, Collation and quality assurance of project execution activities including ( Risk registers , Issues logs , Change Control log , Schedule, VCR Tracker , Financials)

·   Lead blueprint phase of a project lifecycle including the design and delivering process design

·   Planning, Organizing and conducting configuration workshops

·   Key contributor in defining the onsite/offshore process

·   Developing metrics and provide actionable plans

·   Reporting the Project’s health to the Senior Management during PCM meetings

·   Ensured successful implementation of Siemens Process Assessment (SPA) by following Product Evolution Process using Practice Implementation Indicator Document (PIID) covering different disciplines (HW/SW)

·   Lead the Underwriter’s Laboratories (UL) Client Test Data Program (CTDP) proving the organization has internal competency that leveraged from multiple UL schedules to single schedule.

·   Specific repositories defined to manage reusable SW components and the related documentation

·   Lead the global projects and also played a key role as “Scrum Master”

·   Developed a test strategy covering all test phases which defines complementary test objectives to minimize overlap and optimize the efficient use of resources and infrastructure

·   Organizational Training Matrix developed with the trainings planned, scheduled, conducted emphasizing the HW discipline resources under Setup Competency (S), Execution Competency (E), Setup and Execute Competency (C) and Training in UL process

·   Use of a centralized database (DOORS) for managing requirements/features and tracing them to components/modules and test cases is highly effective in enabling the bi-directional tracing at all levels (Doors, QC, CQ & vice versa)

·   Extensively used Rally tool in the Agile Application Lifecycle Management

·   Enhanced QA reporting that covers reviews and testing which goes beyond process compliance

·   Expertise in Product readiness and launch following complete life cycle management

·   Collect, analyze and report the metrics and recommend improvements

·   Participating in selected project reviews and Change Control Board (CCB) meetings

·   Performing Milestone Readiness Check prior to declaration

·   Monitoring the Projects Compliance against the institutionalized processes

·   Trained the Offshore team in CTDC, India on PEP and other I BT FS Project Management process to ensure compliance levels

·   Coaching the Project Leads in preparing for the PMI PMP certification 

·   Ensuring the projects are properly initiated, planned and staffed

·   worked on all the project management areas starting from Initiation through Closure by identifying the requirements, determining tasks, scheduling resources and communicating project status to the team / management

·   Continuously monitoring the progress in terms of the status of the plan and the budget and report back to the board, senior management, the client, or the funding organization via weekly or other progress reporting and by organizing and managing status meetings and board meetings.

·   Tracking and reviewing project status with management as required using Microsoft Project, Rational Team Concert (RTC) and other project tools

·   Ensuring that the issues are resolved, deliverables are on time & within budget

·   Communicating the status / results/risks in a timely manner to Senior Management and identifying the solutions

·   Develop estimates for complex modules under development

·   Responsible for Project’s commitment to quality

·   Expert knowledge of business and management principles involved in strategic

·   Working experience of Service Now

·   planning, resource allocation, Business Communication and production methods

·   Expert knowledge of SAP implementation and integration experience with two cycles of Integration Testing  and Regression Testing

·   Ensure the Unit, Integration and System Testing is planned and performed

·   Collect, analyze and update the lessons learned repository at the end of Project

·   Possess strong working knowledgeable of SDLC/Agile Development and Life cycle management

·   Coaching, mentoring & training Project Managers

·   Developing project quality plan as part of Project plan

·   Performing quality reviews, milestone reviews

·   Conducting Internal & external audits

·   Participating in Underwriter’s Laboratories(UL) reviews and testing

·   Developed and baselined the Client Test Data program (CTDP)

·   Played a Lead Role in Siemens Process Assessment(SPA) implementation and assessment

·   Reporting the Project Health during Monthly executive meetings

 

 

Reliance Global Services Inc, NJ, USA

Role : Program Manager (PMO)

·   Developing and institutionalizing organizational goals, policies, and procedures

·   Identifying, developing & deploying project management methodology, best practices, and standards complying both ADM and Industry

·   Setting up off Project Management Office

·   Defining onsite/ offshore models, Consulting practices

·   Managing Budget, schedule estimation

·   Developing Organizational Risk Repository

·   Trainings on Process and Project Methodologies

·   Enabling towards process models, standards and their assessments

·   Enabling the organization towards process maturity

·   Ensuring requirements/reviews/test scenarios/scripts/unit testing/string testing/ integration testing/regression testing for all business areas (SD/MM/WM/FICO/HR/HCM/ABAP)

·   Lead and managed ISO 9001 certification as a Management Representative(MR)

 

accenture:

Role: Associate Manager / Delivery Performance (DP) Location Lead / PMO

·   Managed multiple Projects within Products Accounts Group

·   Identifying, developing & deploying project management methodology, best practices, and standards complying both ADM and Industry

·   Develop and interpret organizational goals, policies, and procedures

·   Expert knowledge of SAP implementation and integration experience with two cycles of Integration Testing

·   Coaching, mentoring, training Project Managers, Practitioners and SQA team

·   Responsible in Identifying, reporting, organizing, facilitating, staffing and conducting Project reviews

·   Ensuring planning process is aligned, Change Management, Risks and Dependencies are uncovered early on in the projects/engagements

·   Ensuring the review action items are recorded, reported to Executive Management and ensuring their closure

·   Performing resume screening, planning, organizing and conducting Interviews

·   Single Point of contact for client interaction-Interacting with client Program Management Team on the progress & health of Projects / programs

·   Provide Guidance on use of IT templates

·   Use and support Global Delivery Dashboard (GDD) for Project Management

·   Providing support for the provision of quarterly performance reviews

·   Played lead role on the development & implementation of project management processes across the whole portfolio as required

·   Participating in recruiting activities

·   Ensuring close working relationships and good communication flows between the PMO team and Project organization as appropriate

·   Forming strong network and maintain key interfaces

·   Ensuring continuous process improvements

·   Managed a team of Software Analysts and Team Leads

·   Identifying the resource demand and plan for staffing

·   Developing Project Plan and reviewing with Senior Managers/ Project Managers

·   Resource allocation to Projects ensuring their utilization in terms of bandwidth

·   Identifying & developing the right metrics based on the type of the project

·   Reporting the status of the Projects health to the Delivery Unit Leads

·   Facilitating Subject Matter Expertise (SMEs) reviews

·   Mentoring, coaching and training the team members on process and models

·   Conducting cross-functional project reviews

·   Functional Area Representative (FAR) Team Lead during SCAMPI-A appraisals

·   Participated in several CMMI appraisals as Assessment Team Member (ATM)

·   Core team member in Projects review automation Process

·   Monitoring ADM compliance levels

·   Ensuring requirements/reviews/test scenarios/scripts/unit testing/string testing/ integration testing/regression testing for all business areas (SD/MM/WM/FICO/HR/HCM/ABAP)

 

 

 

Intelligroup Asia

Role: Manager-SAP PMO and SQA & Management Representative (MR)

·   Managed end-to-end Development / Upgrade /Production Support projects ensuring all project’s methodologies

·   Actively participated in client proposals and client team meetings

·   Creating and executing project work plans meeting the changing business dynamics

·   Ensuring strict adherence of set standard delivery & development methodologies

·   Ensured offshore team in SAP objects development, testing and deployment

·   Managed utility based projects that include IS-U

·   Managed PMO with respect to deliverables, Quality Management, interfacing between Off-shore and onshore deliverables, providing guidelines, Process Templates, Periodic Status and Performance Reporting, Risks identification & their mitigation and Roll On - Roll off Management

·   Recording, Reviewing, Analyzing Project deliverables and sign-off the Project Offshore Delivery Checklist (PODC) enabled thru Project Management Tool

·   Managed Software Testing and Validation Group, independent of development team

·   Collecting metrics with the help of Project Management Tool (PMT) and Onyx Customer Support Portal, and performing the analysis across Projects in each of the practices across the organization to determine the process capability baseline

·   Definition, documentation and publication of all new SLAs & monitoring / reviewing activities associated with SLAs

·   Performing analysis of all SLA breaches, that includes verification of incident recovery, determination of root cause and validation of problem resolution

·   Maintenance of all SLA definitions including documentation and system updates as Single Point of Contact (SPOC)

·   Identifying various risks like Technical, Human, Management, Functional & Legal and thereby building measures to mitigate/prevent them defining a comprehensive Risk Management framework

·   Initiated, Identified, Resourced, Managed and Maintained Project Management Tool (PMT), which is used for Projects tasks creation, tasks assignment, Progress reviews, Tracking defects, changes, enhancements, online QA Approvals in each phase of the Project and updating Process Audits and their results

·   Liasioning between organization and CMMI Lead Appraiser both on consulting and end-to-end appraisals

·   Planning, Scheduling, Organizing and Conducting Internal Audits & Configurable Items (CI) Audits across organization on a defined periodicity to ensure the process adherence, compliance, performance focusing on continual improvement

·   Instrumental in conducting seminars and trainings for all the new entrants on CMMI/ CMM, ISO & other organizational Policies, Software methodologies

·   Trained the organization on CMMI Model while transitioning from CMM and ISO 9001:2000 from ISO 9001:1994

·   Conducted several corporate lectures and trainings on S/W engineering model(s) / process under the corporate educational agreement

·   Planning, organizing and ensuring the implementation of the short listed Best Practices

·   Ensuring Continuous Process Improvement across Organization through Metrics, Internal, and External audits Customer feedback

·   Convened several Management Reviews with top management and ensured their commitment and continuous improvement across divisions

·   Reporting Project’s quality metrics / dashboard

·   Ensuring requirements/reviews/test scenarios/scripts/unit testing/string testing/ integration testing/regression testing for all business areas (SD/MM/WM/FICO/HR/HCM/ABAP)

 

Metamor Enterprise Solutions Ltd

Role: Project Lead -SAP /SQA

·   Responsible for Project planning and QA activities in ERP- SAP technologies

·   Identifying Project scope and assigning the resources

·   Ensured strict adherence of set standard delivery & development methodologies

·   Managed project team and day-to-day operational aspects of the project

·   Determine requirement feasibility and mitigation of risks and issues

·   Monitoring, evaluating, and reporting on the progress of the delivery team

·   Resource Identification and resource allocation

·   Facilitated knowledge building within team through Knowledge transfer

·   Specified SLAs on time delivery schedule

·   Organizing and participating in project kick-off activities

·   Liaisoning between Onsite and offshore team

·   Preparing and sharing Project Plan with QA team and Senior Management

·   Conducting Project reviews and reporting the findings to the Management

·   Facilitating Subject Matter Expertise reviews and tracking the action items to closure

·   Planning, organizing and ensuring the implementation of the Best Practices

·   Ensuring requirements/reviews/test scenarios/scripts/unit testing/string testing/ integration testing/regression testing for all business areas (SD/MM/WM/FICO/HR/HCM/ABAP)

·   Mentoring the team & ensuring continuous improvement

·   Reporting Project’s quality metrics / dashboard

 

Lynx InfoTech Pvt.Ltd

Role: Software Engineer

·   Performing the Functional and Technical Specifications Reviews

·   Analyzing the specifications for completeness and coverage

·   Performing design of the application

·   Developing Source code and sign off on completion

·   Performing Code Walk through Process for programs developed by peers

·   Performing Unit Testing based on defined / client provided test cases

·   Delivering the source code & fixing the defects

·   Adhering to the defined process compliance

Best Practices:

·   Initiated and implemented PMO status reporting and review process in Avaya

·   Defining the role and involvement of Technical Project Manager in Avaya

·   Initiated and implemented Review Process automation in I BT, Siemens

·   Measuring the Review effectiveness at different stages in the Project Life Cycle in

·   Risk Repository integration in VCRWeb tool in I BT, Siemens

·   Defined Onsite / Offshore Process between Siemens I BT and CTDC, India

·   Initiated & institutionalized WebQuality Information Portal as a centralized QMS tool

·   Developed and baselined SAP Integration (SAPI) methodology combining Java & ABAP/4 for all integrated projects

·   Enhancement of Source code Error Classification in ABAP/4

·   Improving Internal Communication through Best Practices Reviews(BPRs)

·   Introduced new Guidelines for Project folders

Appraisals:

·   Appreciation and recognition for SPA during Jan / Feb 2009 in I BT, Siemens

·   Appreciation and recognition for UL during  November 2009 in I BT, Siemens

·   Certificate of Recognition for CMMI L5-  PPQA-FAR, accenture

·   Intelliawads winner successively for the years 2000, 2001, 2002, 2003 and 2004 and best performer on CMMI

·   Received certificate of Recognition in Intelligroup Asia for setting up the Process and assessment for Web Technologies practice towards SEI CMM Defined level

Trainings & Continuing Education:

·   Project Management  / Program Management

·   CMMI, ISO, ITIL & Client Test Data Program (CTDP)

·   Audit trainings, Quality Management System(QMS)trainings

·   Project Management Tool trainings for Delivery Teams and Support functions

·   Accenture Delivery Methodology (ADM)

·   Accelerator trainings for new joiners in Accenture

·   Causal Analysis & Resolution (CAR) trainings

·   CMMI: Software Engineering Institute, Carnegie Mellon University, Pittsburgh, USA

 

Key Business Verticals:

Supply Chain, Products, C&HT, Manufacturing & Finance

 

Education:

Software Engineering Institute (SEI), Carnegie Mellon University, USA

Master’s in Business Administration (MBA) -1996

Bachelor’s in Sciences (BS)

 

Siva Palem, PMP®Page 1 of 12

Phone: 972-666-8059/908- 821-7229